What data we collect
uulj collects personal information provided during registration, identity verification, deposits, withdrawals, and general platform use. This includes contact details, payment information, device data, and session activity.
Your data, handled with care
uulj Privacy Policy: How We Handle Your Personal Data
This Privacy Policy explains what personal information uulj collects from members in the Philippines, why it is collected, how it is used and protected, and what rights you have over your own data. Reading this before registering gives you a clear picture of what to expect when you use the uulj platform.
What this Privacy Policy covers
Six key areas that every uulj member should understand before using the platform.
Why we collect it
Data collected by uulj serves specific purposes: verifying your identity, processing transactions in PHP, fulfilling regulatory obligations, providing customer support, and improving platform performance for Filipino members.
Who we share it with
uulj shares data only with parties necessary to operate the platform — payment processors, identity verification providers, and regulators where required. We do not sell personal data to advertisers or unrelated third parties.
How we protect it
Personal data held by uulj is stored using industry-standard security measures. Access is restricted to personnel with a legitimate operational need. Members also play a role by keeping their own login details secure.
How long we keep it
uulj retains member data for as long as the account remains active and for the period required by applicable Philippine regulations after account closure. Retention periods may vary by data type and regulatory requirement.
Your rights as a member
Registered uulj members have rights under Philippine data protection law including the right to access, correct, and in certain circumstances request deletion of personal data. Requests may be submitted to uulj support.
1. Data controller
uulj ("uulj", "we", "us") is the data controller responsible for personal information collected through the uulj platform at uulj.app. As data controller, uulj determines the purposes and means of processing personal data provided by registered members in the Philippines.
This Privacy Policy applies to all personal data collected through the uulj website, mobile browser access, and any associated customer support channels. It does not apply to third-party websites or services that may be linked from our platform, even where those links appear within uulj content. Members should review the privacy policies of any external service independently.
By registering a uulj account and using the platform, you acknowledge that your personal data will be processed in accordance with this Privacy Policy. If you do not agree, you should not create an account or continue using the platform.
2. Personal data we collect
The categories of personal data uulj collects include, but may not be limited to, the following:
| Category | Examples | Collected when |
|---|---|---|
| Identity data | Full legal name, date of birth, government-issued ID number | Registration and identity verification |
| Contact data | Email address, mobile number, residential address | Registration and account management |
| Financial data | Payment method details, transaction references, account balances in PHP | Deposits, withdrawals, and financial verification |
| Technical data | IP address, device type, browser version, operating system, session identifiers | Platform access and security monitoring |
| Behavioural data | Pages visited, games played, bets placed, session duration, promotional activity | Ongoing platform use |
| Verification documents | Government-issued ID images, selfies for liveness checks, proof of address | KYC and AML compliance checks |
| Communications data | Support chat records, email correspondence, feedback submissions | Customer support interactions |
uulj does not collect sensitive personal data categories — such as health data, political opinions, or biometric data — except where expressly required by a specific regulatory obligation and with appropriate safeguards in place.
3. How personal data is collected
uulj collects personal data through the following means:
- Directly from you: Information you provide when registering, completing your profile, depositing funds, making a withdrawal request, contacting support, or submitting verification documents.
- Automatically during platform use: Technical and behavioural data is gathered through server logs, session tracking, and cookies when you browse or interact with the uulj website.
- From payment providers: Confirmation and reference data passed from GCash, Maya, bank partners, and card processors when transactions are initiated or completed.
- From identity verification services: Verification outcomes and flags passed from third-party KYC or AML screening providers engaged by uulj to comply with regulatory requirements.
uulj does not purchase personal data lists from third-party data brokers and does not collect data from social media platforms in relation to your uulj account, unless you explicitly provide social contact details during registration or support.
4. Purposes of data processing
uulj processes personal data for the following specific purposes:
- Account creation and management: Creating, maintaining, and securing your uulj account, including verifying that you meet eligibility requirements.
- Identity verification and KYC compliance: Confirming your identity as required by anti-money laundering and know-your-customer regulations applicable to Philippine-facing platforms.
- Transaction processing: Facilitating deposits and withdrawals in PHP through supported local payment methods including GCash, Maya, bank transfers, and card payments.
- Platform delivery and improvement: Providing access to gaming content, betting markets, and platform features, and improving performance based on aggregated usage patterns.
- Promotions and VIP management: Determining your eligibility for promotional offers and tracking VIP progress where applicable.
- Customer support: Responding to queries, resolving account issues, and maintaining records of support interactions for quality and training purposes.
- Security and fraud prevention: Detecting, investigating, and preventing fraudulent activity, account misuse, and policy breaches.
- Regulatory compliance: Meeting obligations imposed by applicable Philippine laws and any relevant licensing or regulatory requirements.
- Responsible gaming support: Monitoring account activity to support self-exclusion requests and identify patterns that may indicate harmful play, where applicable.
5. Legal basis for processing
uulj processes personal data under one or more of the following legal bases, as relevant to each processing activity:
- Contract performance: Processing necessary to fulfil the agreement between uulj and a registered member, including account provision, transaction processing, and platform access.
- Legal obligation: Processing required to comply with applicable Philippine law, including identity verification, transaction reporting, and data retention requirements.
- Legitimate interests: Processing conducted for uulj's legitimate interests where these are not overridden by your data protection rights — for example, fraud prevention, platform security, and aggregated analytics.
- Consent: Where uulj relies on consent for a specific processing activity, this will be explicitly indicated at the point of collection. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.
6. Data sharing and disclosure
uulj does not sell, rent, or trade personal data to unrelated third parties for marketing purposes. Personal data may be shared only in the following circumstances:
- Payment service providers: To process PHP deposits and withdrawals, relevant data is shared with providers such as GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, and Mastercard as necessary to complete the transaction.
- Identity verification partners: To fulfil KYC and AML obligations, identity documents and related data may be shared with regulated third-party verification providers.
- IT and hosting providers: Service providers who support the technical infrastructure of the uulj platform under confidentiality obligations.
- Regulatory and law enforcement authorities: Where required by Philippine law, court order, or a formal regulatory request, uulj will disclose data to the relevant authority.
- Business successors: In the event of a merger, acquisition, or transfer of uulj's assets, personal data may form part of the transferred assets. Affected members will be notified in advance where practically possible.
All third-party service providers engaged by uulj are required to handle personal data only for the specific purpose for which it was shared and to maintain appropriate security measures consistent with applicable law.
7. Data security
uulj applies technical and organisational measures to protect member data against unauthorised access, alteration, disclosure, and destruction. These measures include:
- Encryption of data in transit between your device and uulj servers.
- Restricted access to personal data by uulj personnel, limited to those with a legitimate operational need.
- Regular review of security controls and access permissions.
- Processes for detecting and responding to data security incidents.
While uulj takes data security seriously, no platform can guarantee absolute protection against all possible threats. Members are reminded that account security is also a personal responsibility. Do not share your uulj password with anyone, do not access your account over unsecured public networks, and report any suspected unauthorised activity to uulj support immediately.
8. Data retention
uulj retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to any minimum retention periods required by applicable Philippine regulation. In practice, this means:
- Active accounts: Data is retained throughout the lifetime of your uulj account plus any post-closure period required by law.
- Transaction records: Financial records including deposit and withdrawal history may be retained for up to seven years following the transaction date, in line with typical regulatory requirements.
- Verification documents: Identity verification data may be held for the period specified by applicable KYC and AML obligations, which may extend beyond account closure.
- Support communications: Records of support interactions are kept for a reasonable period to support quality assurance and dispute resolution.
When retained data is no longer required for its original purpose and no legal obligation requires its continued storage, uulj will securely delete or anonymise it in a manner that prevents recovery or re-identification.
9. Cookies and tracking technologies
uulj uses cookies and similar technologies to operate core platform functions, manage user sessions, and gather aggregated data about how the platform is used. The main categories are:
- Essential cookies: Required for the platform to function correctly — including session management, login state, and security tokens. These cannot be disabled without breaking core features.
- Functional cookies: Remember your preferences and settings to improve your experience on subsequent visits.
- Analytics cookies: Collect aggregated and anonymised data about page visits, navigation paths, and session duration to help uulj understand platform usage and identify areas for improvement.
Most browsers allow you to manage or disable cookies through their settings. Disabling essential cookies may prevent you from logging in or using platform features correctly. Non-essential cookies may generally be restricted without affecting core access.
10. Minors and age restrictions
The uulj platform is strictly for individuals who are at least 21 years of age. uulj does not knowingly collect personal data from anyone below the minimum age. If it is determined that a minor has registered an account or submitted personal data, the account will be closed and any data collected will be deleted subject to any mandatory legal retention requirements.
Parents and guardians who believe a minor has accessed or registered on uulj should contact support immediately using the contact details provided in Section 14 of this policy.
11. Your rights over your personal data
As a uulj member in the Philippines, you have the following rights in relation to your personal data. To exercise any of these rights, submit a request to uulj support with proof of identity.
Right to access
You may request a copy of the personal data uulj holds about you and information about how it is processed.
Right to rectification
You may request correction of inaccurate or incomplete personal data held on your uulj account.
Right to erasure
In certain circumstances, you may request deletion of personal data. This right is subject to legal retention obligations uulj must fulfil.
Right to restrict processing
You may ask uulj to restrict processing of your data in specific situations, for example while a rectification request is reviewed.
Right to data portability
Where processing is based on consent or contract, you may request your data in a structured, commonly used format.
Right to object
You may object to processing based on legitimate interests. uulj will review the objection and respond accordingly.
uulj aims to respond to data rights requests within 30 days. Complex requests or those requiring identity verification may take longer. No fee is charged for reasonable requests; uulj reserves the right to charge a reasonable fee for manifestly excessive or repetitive requests.
12. International data transfers
uulj's primary operations are focused on the Philippines, and personal data is processed in accordance with applicable Philippine data protection law. In some cases, service providers supporting uulj's operations may process data in other jurisdictions. Where this occurs, uulj takes steps to ensure that appropriate safeguards are in place to protect the data to a standard consistent with Philippine requirements.
Members who have questions about specific international transfers or the safeguards applied may submit an inquiry to uulj support.
13. Changes to this Privacy Policy
uulj may update this Privacy Policy from time to time to reflect changes in how we collect or use data, platform developments, or regulatory changes. When material changes are made, uulj will provide notice through the platform or via your registered contact details. The updated policy will show the revised date at the top of the page.
Continuing to use the uulj platform after a notified policy update constitutes acceptance of the revised Privacy Policy. If any update is unacceptable to you, you should stop using the platform and may request account closure and data handling in accordance with your rights under Section 11.
Minor clarifications or editorial corrections that do not change the substance of our data practices may be made without advance notice.
14. Contact us about privacy
For questions or concerns about this Privacy Policy, to exercise any of your data rights, or to report a suspected privacy issue related to your uulj account, please contact us through the official support channel:
- Email: support@uulj.app
- Website: uulj.app
When submitting a data rights request, please include your registered name and the nature of your request. Identity verification may be required before the request can be processed.
This Privacy Policy should be read together with the uulj Terms and Conditions and Responsible Gaming page, which form part of the overall framework governing your use of the platform.
Know your rights — then enjoy the platform
Comfortable with how uulj handles your data?
Once you have read and understood this Privacy Policy, you are ready to register or log in. Remember to choose a strong password, use a trusted device, and set an affordable PHP entertainment budget before your first session.